Token Identifier (TID) Rollover: A Crucial Update Impacting Prepaid Meter Users

As technology advances, so do the systems that facilitate our daily lives. One such innovation that has revolutionized the way we manage utility consumption is the introduction of prepaid meters.

These smart devices have become increasingly popular due to their cost-effectiveness and convenience for both consumers and utility providers. However, as with any technological advancement, there comes a time when updates and improvements are necessary to ensure seamless operations.

One such update that is set to affect prepaid meter users is the Token Identifier (TID) Rollover set to take place by the 24th of November 2024. In this blog, we will delve into the details of what the TID Rollover entails and how it will impact prepaid meter users.

Understanding Token Identifier (TID) and Its Importance

In prepaid meter systems, consumers purchase tokens to load credit into their meters, enabling them to access electricity, water, or gas services. Each token generated by the system contains a Token Identifier (TID) that acts as a unique code to authenticate and authorize the credit transfer to the user’s meter. The TID ensures the secure and accurate transfer of credit, preventing any unauthorized access and misuse of resources.

The TID Rollover Explained

The TID Rollover is a crucial system update implemented by utility providers to enhance the security and efficiency of prepaid meter operations. It involves changing the length or format of the Token Identifier to accommodate a larger number of unique codes. Over time, as the number of prepaid meter users increases, the current TID format may run out of unique codes, potentially leading to issues with token generation and redemption.

To address this concern, the TID Rollover is essential in preventing any disruption in service delivery and ensuring the continued functionality of prepaid meters. During the rollover process, the system will transition from the current TID format to an updated one, capable of accommodating a more extensive range of unique codes. This update is crucial to future-proof the prepaid meter infrastructure and maintain reliable utility services for consumers.

Impact on Prepaid Meter Users

All vending service providers, prepaid meter users and meter manufacturers throughout South Africa (and globally) will be impacted as the software is transitioned from STS Edition 1 to STS Edition 2 – being the TID Rollover however, your service provider should be there to assist in this transition to make it as seamless as possible. Are you using a prepaid meter and want to know more about the TID Rollover? You can read more about this on